Solution Center
Our partners hire us for SOLUTIONS, not warm bodies.
Your Boutique Outsourcing/ Cx Solution
For a Solution customized to your needs...
Our partners hire us for OUTSOURCING SOLUTIONS, not warm bodies. They stay with us for RESULTS. This philosophy keeps every team member focused on professional curiosity, constant improvement and Execution. Guaranteed!
TSI is an omnichannel solution for customer experience, back office tasks and sales. We are the customer service and sales growth engine behind leading products and services. We are purposefully selective with the partners with whom we engage. This focus allows for great partnerships and dynamic solutions.
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OUR GUARANTEE
With all CRM and Telephony Technologies
Ensure process is organized and efficient
People, Locations & Technology
Actionable insights via secure URL
All agents certified with industry-leading soft skills training PRIOR to your product training.
Using your weekly TSI Scorecard, coach up and talent balance agents for best results
Call for an attestation.
Always multilingual… Talk,
SMS, email.
Engaging with Tri Source
Tri Source is structured to make Outsourcing. Simple! To ensure amazing Cx, we leverage hundreds of years of combined experience leading Cx and sales for some of the largest brands in North America.
Cx & QA
Your KPI’s are our KPI’s! Thought leaders drive compliance.
Customer Success
Passionate leaders ensure the integrity of your campaign.
Technology & Compliance
Seamless integrations, multiple redundancies and advanced security make Outsourcing. Simple!
Business Intelligence
Actionable insights & workforce management challenge assumptions and drive results.
Training & Development
Fortune 100 best practices create Certified Agents™.
On site Operations
Your team on the ground delivers WOW experiences every day.
Our Solutions
