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Back Office Support

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Outsource Tasks to Experts. Take Charge of Your Business.

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Focus on Your Core
Business; We Got Ya’ Covered

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Does your organization have adequate Back Office resources?  

Are they exceeding Management expectations? 

Back Office Outsourcing removes challenges, eliminates headaches and allows you to focus on your core.

This is not simply a warm body in a chair. It starts with a Needs Assessment.  From there, you need a proven process to deliver readily available talent chosen to match the individual needs of your business.  

Your dedicated Back Office experts not only deliver superior work product; we work with you to improve processes, speed time to delivery and ultimately create better customer outcomes for your business. Our best partner relationships - and best outcomes - are always those that are transparent; we believe our partners hire us for OUTSOURCING SOLUTIONS, not bodies. It requires dedication and excellent communication…but, in our humble opinion, it demands expert execution.  

TSI's Back Office Support Teams are built from the ground up for Execution. Guaranteed!™

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OUR GUARANTEE

With all CRM and Telephony Technologies

Ensure process is organized and efficient

People, Locations & Technology

Actionable insights via secure URL

All agents certified with industry-leading soft skills training PRIOR to your product training.

Using your weekly TSI Scorecard, coach up and talent balance agents for best results

Call for an attestation.

Always multilingual…  Talk,
SMS, email.

Our Solutions

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CUSTOMER EXPERIENCE

OmniChannel & Multi-Lingual

- Customer Service

- Outcome-based Performance Models
- Reservations
- Multicultural Marketing
- Multilingual Communications

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BACK OFFICE EXPERTISE

Outsource Tasks to Experts.  Take Charge of Your Business.

- Invoicing & Collections
- Inventory Management
- Marketing & Creative Services
- Technology Services
- Skilled Labor

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SALES

Nothing Happens Until You Sell Something

- Appointment Setting
- Lead Generation
- Order Processing
- Outbound Sales
- Inbound Sales

- Pay for Performance (Appt's & Sales)

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VALUE BASED CARE

Outcome-Based Outsourcing

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