Leadership

MATT REESER

​FOUNDER/CEO

Matt Reeser has distinguished himself as a successful entrepreneur and outsourcing industry leader with a three-pronged approach...

SOLANGE MIKITA

VP OF CUSTOMER SUCCESS

As VP of Customer Success, Solange brings over 15 years of HR and Operations experience to our valued clients...

KEITH RICHARDSON

CHIEF INFORMATION OFFICER

Keith Richardson brings over 27 years of Contact Center Experience and Software/System Engineering...
 

HEATHER CUNADO

SR DIRECTOR OF HUMAN RESOURCES

As Sr. Director of Human Resources, Heather brings over 17 years of HR and Operations experience

MIKE COLLIER

VP OF CUSTOMER EXPERIENCE & OPERATIONS

Mike Collier is a Customer Experience outstanding customer loyalty and growth.  His track record includes over 20 years of Contact...

LAURA RODRIQUEZ

DIRECTOR OF TRAINING & DEVELOPMENT

Laura Rodriguez is a seasoned leader with over 15 years of comprehensive experience in customer service...