Leadership

MATT REESER

​FOUNDER/CEO

Matt Reeser has distinguished himself as a successful entrepreneur and outsourcing industry leader with a three-pronged approach...

BRAD BAUMUNK

EVP OF SALES OPERATION/CCO

Brad Baumunk’s contact center and nearshore outsourcing career spans 31 years of progressive leadership roles with market leaders like First Data...

HEATHER CUNADO

DIRECTOR OF HUMAN RESOURCES

As Director of Human Resources, Heather brings over 17 years of HR and Operations experience...

JEFF BUCHBINDER

COO

Jeff Buchbinder is a marketing and operations entrepreneur with more than 25 years of experience in leadership roles for breakthrough...

MIKE COLLIER

VP OF CUSTOMER EXPERIENCE & OPERATIONS

Mike Collier is a Customer Experience  outstanding customer loyalty and growth.  His track record includes over 20 years of Contact...

BOB MOLLER

SENIOR DIRECTOR, TRAINING & CONSULTING

Bob Moeller leads TSI’s Training & Development (T&D) Department, and with his team....

KEITH RICHARDSON

CIO/VP COMPLIANCE

Keith Richardson brings over 27 years of Contact Center Experience and Software/System Engineering and to his role as Chief Information Officer... 

SOLANGE MIKITA

DIRECTOR OF CUSTOMER SUCCESS

As Director of Customer Success, Solange brings over 15 years of HR and Operations experience to our valued clients...