Leadership

MATT REESER

​FOUNDER/CEO

Matt Reeser has distinguished himself as a successful entrepreneur and outsourcing industry leader with a three-pronged approach...

SOLANGE MIKITA

VP OF CUSTOMER SUCCESS

As VP of Customer Success, Solange brings over 15 years of HR and Operations experience to our valued clients...

JEREMY MACEWEN

DIRECTOR OF BUSINESS INTELLIGENCE

Jeremy MacEwen is a seasoned expert in Workforce Management with a rich background spanning multiple years of experience...

KEITH RICHARDSON

CIO

Keith Richardson brings over 27 years of Contact Center Experience and Software/System Engineering and to his role as Chief Information Officer... 

BOB MOLLER

SENIOR DIRECTOR, TRAINING & CONSULTING

Bob Moeller leads TSI’s Training & Development (T&D) Department, and with his team....

Laura Rodriguez

DIRECTOR OF TRAINING AND DEVELOPMENT

Laura Rodriguez is a seasoned leader with over 15 years of comprehensive experience in customer service...

MIKE COLLIER

VP OF CUSTOMER EXPERIENCE & OPERATIONS

Mike Collier is a Customer Experience  outstanding customer loyalty and growth.  His track record includes over 20 years of Contact...

HEATHER CUNADO

DIRECTOR OF HUMAN RESOURCES

As Director of Human Resources, Heather brings over 17 years of HR and Operations experience.

​