Leadership

MATT REESER

​FOUNDER/CEO

Matt Reeser has distinguished himself as a successful entrepreneur and outsourcing industry leader with a three-pronged approach...

BRAD BAUMUNK

EVP OF SALES OPERATION/CCO

Brad Baumunk’s contact center and nearshore outsourcing career spans 31 years of progressive...

HEATHER CUNADO

DIRECTOR OF HUMAN RESOURCES

​

As Director of Human Resources, Heather brings over 17 years of HR and Operations experience...

JEFF BUCHBINDER

COO

Jeff Buchbinder is a marketing and operations entrepreneur with more than 25 years of experience in leadership roles for breakthrough...

MIKE COLLIER

DIRECTOR OF CUSTOMER EXPERIENCE

Mike Collier is a Customer Experience leader known for achieving outstanding customer loyalty and growth. His...

KEITH RICHARDSON

CIO/VP COMPLIANCE

Keith Richardson brings over 27 years of Contact Center Experience and Software/System Engineering...

SOLANGE MIKITA

DIRECTOR OF CUSTOMER SUCCESS

As Director of Customer Success, Solange brings over 15 years of HR and Operations experience to our valued clients...