Executive Leadership 

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MATT REESER

FOUNDER/CEO

Matt Reeser has distinguished himself as a successful entrepreneur and outsourcing industry leader with a three-pronged approach...

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BIANKA SARRIA

DIRECTOR OF TALENT & CULTURE

Bianka Sarria is an accomplished attorney and human resources leader who guides talent acquisition, training and culture...

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HUGO ARGUELLO

OPERATIONS MANAGER

Hugo is a 10-year veteran of the Contact Center industry with vast experience in customer service, people management and....

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SENIOR PROJECT MANAGER

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JEFF BUCHBINDER

MANAGEMENT ADVISOR

Jeff Buchbinder is a marketing and operations entrepreneur with more than 25 years of experience in leadership roles for breakthrough...

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MANUEL MORALES

DIRECTOR OF CLIENT SERVICES

Manuel Morales is a Client Services executive with extensive experience in providing outsourcing solutions for US-based companies....

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FATIMA RODRIGUEZ

OPERATIONS MANAGER

Fatima is an 11+-year veteran of the Contact Center industry with extensive experience in operations, customer service and...

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SENIOR PROJECT MANAGER

Mexico

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GABRIEL GUTIERREZ

DIRECTOR OPERATIONS/CX

Gabriel Gutierrez lives the mantra Outsourcing. Made Simple.™ 
every day.  He uses an engineer’s
mentality for problem solvings...

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JORGE PEREZ

DIRECTOR OF IT

Jorge leads the IT team in Central America.  He comes to TSI with vast knowledge and understanding of Information Technology, with an...

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AQUILES MARIN

SENIOR PROJECT MANAGER

Aquiles is a trained attorney and 10+-year veteran of the Contact Center industry. In his role as Senior Project Manager, Achiles lives...

Meet The Team