Solution Center

Our partners hire us for SOLUTIONS, not warm bodies. 

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Your Boutique Outsourcing/ CX Solution

For a Solution customized to your needs...

Our partners hire us for SOLUTIONS, not warm bodies. They stay with us for RESULTS. This philosophy keeps every team member focused on professional curiosity, constant improvement and Execution. Guaranteed!™ Make it®

 

TSI is an omnichannel solution for customer experience, back office tasks and sales.  We are the customer service and sales growth engine behind leading products and services. We are purposefully selective with the partners with whom we engage. This focus allows for great partnerships and dynamic solutions.

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 OUR GUARANTEE

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With all CRM and Telephony Technologies

Ensure process is organized and efficient

People, Locations & Technology

Actionable insights via secure URL

All agents certified with industry-leading soft skills training PRIOR to your product training.

Using your weekly TSI Scorecard, coach up and talent balance agents for best results

Call for an attestation.

Always multilingual…  Talk,
SMS, email.

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Engaging with Tri Source

Tri Source is structured to make Outsourcing.  Simple! To ensure amazing Cx, we leverage hundreds of years of combined experience leading Cx and sales for some of the largest brands in North America.

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CX & QA

Your KPI’s are our KPI’s!  Thought leaders drive compliance. 

Customer Success

Passionate leaders ensure the integrity of your campaign.

Technology & Compliance

Seamless integrations, multiple redundancies and advanced security make Outsourcing.  Simple!

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Business Intelligence

Actionable insights & workforce management challenge assumptions and drive results.

Training & Development

Fortune 100 best practices create Certified Agents™.

On site Operations

Your team on the ground delivers WOW experiences every day. 

Our Solutions

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CUSTOMER EXPERIENCE

OmniChannel & Multi-Lingual

- Customer Service
- Reservations
- Multicultural Marketing
- Multilingual Communications

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BACK OFFICE EXPERTISE

Outsource Tasks to Experts.  Take Charge of Your Business.

- Invoicing & Collections
- Inventory Management
- Marketing & Creative Services
- Technology Services
- Skilled Labor

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SALES

Nothing Happens Until You Sell Something

- Appointment Setting
- Lead Generation
- Order Processing
- Outbound Sales
- Inbound Sales

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