Back Office Support
Outsource Tasks to Experts. Take Charge of Your Business.
Focus on Your Core
Business; We Got Ya’ Covered
Does your organization have adequate Back Office resources?
Are they exceeding Management expectations?
Back Office services remove challenges, eliminate headaches and allow you to focus on your core.
This is not simply a warm body in a chair. It starts with a Needs Assessment. From there, you need a proven process to deliver readily available talent chosen to match the individual needs of your business.
Your dedicated Back Office experts not only deliver superior work product; we work with you to improve processes, speed time to delivery and ultimately create better customer outcomes for your business. Our best partner relationships - and best outcomes - are always those that are transparent; we believe our partners hire us for SOLUTIONS, not bodies. It requires dedication and excellent communication…but, in our humble opinion, it demands expert execution.
TSI's Back Office Support Teams are built from the ground up for Execution. Guaranteed!™
OUR GUARANTEE
With all CRM and Telephony Technologies
Ensure process is organized and efficient
People, Locations & Technology
Actionable insights via secure URL
All agents certified with industry-leading soft skills training PRIOR to your product training.
Using your weekly TSI Scorecard, coach up and talent balance agents for best results
Call for an attestation.
Always multilingual… Talk,
SMS, email.
Our Solutions
CUSTOMER EXPERIENCE
OmniChannel & Multi-Lingual
- Customer Service
- Reservations
- Multicultural Marketing
- Multilingual Communications
BACK OFFICE EXPERTISE
Outsource Tasks to Experts. Take Charge of Your Business.
- Invoicing & Collections
- Inventory Management
- Marketing & Creative Services
- Technology Services
- Skilled Labor
SALES
Nothing Happens Until You Sell Something
- Appointment Setting
- Lead Generation
- Order Processing
- Outbound Sales
- Inbound Sales